Recare Deutschland GmbH

Learn when Recare automatically sends email notifications and what to do if an email doesn't arrive.

When do I receive an email notification from Recare?

Seeing a message that the encrypted data is unavailable? Here's why it happens and how to fix it quickly.

Why does it say the encrypted data is unavailable when I open a request?

Find out which patient data care providers can see on Recare and when, and what to do if master data is missing.

What patient data can I see as a care provider and why are master data sometimes missing?

Sohrab Amiri

Johannes Kuhla

Find solutions for common technical issues in Recare – from error messages during patient import and gateway connection problems to missing email notifications or absent requests.

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